Meridian Healthcare:
Zero Downtime Infrastructure.
Complete IT infrastructure overhaul with 24/7 managed services ensuring critical healthcare systems never go offline.
Client Profile
The Challenge
Meridian Healthcare operates 12 clinics across the region, all relying on interconnected systems for patient records, scheduling, and billing. Their aging infrastructure was causing frequent outages, sometimes during critical patient care moments. IT issues were handled reactively by an overwhelmed internal team, leading to extended downtime and frustrated staff.
The Solution
Green Net implemented a comprehensive managed IT services solution tailored for healthcare.
- Infrastructure ModernizationMigrated to redundant cloud-hybrid infrastructure with automatic failover, ensuring no single point of failure.
- 24/7 Proactive MonitoringRound-the-clock monitoring catches and resolves issues before they impact patient care or staff productivity.
The Result
Meridian Healthcare now operates with 99.9% uptime across all locations. The proactive approach has prevented over 500 potential incidents in the first year alone. Staff no longer worry about IT issues disrupting patient care, and the predictable monthly cost has reduced their overall IT spending by 35%.